Shipping policy

1. Shipping Destinations Howzart ships exclusively to addresses within the UK.

2. Shipping Rates Shipping rates are calculated based on the weight of your order. All shipping rates will be clearly displayed at checkout before payment is made.

3. Processing Times We partner with Inkthreadable to fulfil your orders. The standard processing time for orders is between 3-5 days, but can occasionally take up to 7 days.

4. Delivery Times After dispatch, the delivery time is dependent on the delivery option you've chosen:

  • Royal Mail 24 services: Typically 1 to 3 days
  • Royal Mail 48 services: Typically 2 to 5 days
  • Courier: Next working day

Please be aware that these are estimated delivery times, and actual delivery might vary occasionally.

5. Tracking All orders are dispatched with tracking information. Once your order has been shipped, you'll receive an email containing your tracking number and a link to track your parcel.

6. Non-delivery and Lost Parcels If your order does not arrive within the estimated delivery timeframe, please notify us within 30 days from the confirmation of shipment. We will investigate and decide on the appropriate course of action, such as sending a replacement or processing a refund.

7. Packaging Our prints and posters are meticulously packaged to ensure they arrive in pristine condition. Should your items arrive damaged despite our packaging, please refer to our Returns and Refunds Policy.

8. Questions or Concerns If you have any questions or need further clarification about our shipping practices, please contact us at support@howzart.co.uk.